Privacy Policy

WTT International ("WTT", "we", "us") provides water and wastewater treatment solutions. Our head office is located at College Cross Road, Tiruppur, Tamil Nadu 641602, India. For privacy-related questions, contact enquiry@wttint.com.

• Contact details — name, company, email, phone, and message content when you submit enquiry, career, or contact forms.
• Chat information — messages, session details, and optional visitor details when you use our live chat or request executive support.
• Technical data — IP address, browser type, device information, pages visited, and approximate location derived from IP for security and analytics.
• Preferences — language selection, cookie consent status, and similar site settings stored in your browser.

• Respond to enquiries, quotes, support requests, and job applications.
• Operate and improve our website, chat services, and customer communications.
• Send service-related emails such as enquiry confirmations or follow-ups.
• Protect our website against misuse, fraud, and security threats.
• Comply with legal obligations and enforce our terms.

We process personal data based on your consent (for example, when you submit a form or accept cookies), our legitimate interests in operating and improving our business, and compliance with applicable law.

We do not sell your personal information. We may share data with trusted service providers who help us host the website, deliver email, operate chat, or provide analytics — only as needed and under appropriate safeguards. We may also disclose information if required by law or to protect our rights and users.

We keep personal information only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, or reporting requirements. Chat transcripts and enquiry records may be retained to support ongoing customer relationships and quality assurance.

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data, or to withdraw consent where processing is consent-based. To exercise these rights, email enquiry@wttint.com.

We use reasonable technical and organisational measures to protect personal information. However, no internet transmission or storage system is completely secure.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest version.